Frequently Asked Questions

Jump to a section quickly, or scroll to read through our most asked questions. Don't see an answer to your question? Send us a live chat or contact us for a quick response!

Garbage Chute Services


At General Sanitizers, we handle all chute needs from cleaning & deodorizing to installation & maintenance. Submit an online inquiry or give us a call today to speak with our professional staff!

We aren’t just limited to trash chutes; we are a one stop shop for all chute types! Laundry, debris (jobsite), waste, recycling, you name it – we handle it! From two stories to 100+ stories, no chute is too big or small for our professionals!

There are a multitude of variables here – while we cannot put a single price on a question dependent on unique factors to each situation, we can confidently say our global volume allows for the most competitive pricing compared with other top-tier providers.

Odors can come from dirty trash chutes, or odorous air rising up the chute from the collection room where smelly trash sits between garbage pick-ups. General Sanitizers offers regular cleaning service to ensure that trash does not cling to the inside of the chute and doors creating a smelly build-up. Our special SaniVapor™ penetrates and kills odor causing bacteria! We also offer collection room cleaning.

We aren’t exactly exterminators, but our process does kill maggots and other insects on contact! Furthermore, a clean chute and trash room means bye bye to the rat and fly buffet that keeps them around; they will naturally relocate to a dirtier property. A dirty trash room and/or chute encourages rats, flies, and pests to not only stick around, but also enables them to travel from floor to floor – yikes!

Unclogging your chute is certainly within our capability – depending on the severity, we recommend professional service to prevent damage to the chute or its doors. If you can locate the clog early on, and it happens to be near a door, a little tugging and elbow grease can help dislodge it. If the item is between floors or has already built up multiple stories, we have the tools and knowledge to help!

Trash Compactor Services


At General Sanitizers, we offer full service trash compactor options from cleaning and maintaining to installation and repair. Join a service plan today to protect your investment and keep your trash room clean to prevent unwanted odors and pests – its a win-win!

The most common problems with trash compactors include issues with the motor, ram, switches, and trash bin. Other issues may include damaged belts, faulty compacting plates, or worn-out bearings. Improper service intervals, excessive gunk build up on internal components, or old age can all contribute to issues.

Usage volume is a big factor, but generally speaking it should be cleaned monthly and serviced quarterly. The monthly cleaning is not only for deodorizing and preventing pests, but also acts as preventative maintenance by preventing buildup of gunk and grease that can cause future issues. Quarterly service is for lubrications, hydraulics & fittings inspection, checking cylinder pins, etc.

We wish it were a blanket price, but with the many different types, sizes, locations, and all around unknown variables of your unique situation its difficult to say. We invite you to submit an online inquiry, or give us a call, so we can offer a free quote based on your circumstances!

It could be either – Say you just got your trash chute cleaned but not the compactor or trash room. The smell from the trash compactor and room can draft up the chute and permeate the halls; We recommend cleaning and sanitizing both once a month to lock out odors and keep flies, rats, and pests at minimum.

Deep Cleaning & Odor Control


Of Course! We not only offer routine building maintenance, but also one-time deep cleans of important areas that may need extra attention from time to time such as a kitchen area or children play space. Whether you need on-going service to keep your building fresh and inviting at all times, or just some help on a problem area – We have your back!

Our team can clean, disinfect, and sanitize anything from simple surfaces and bathrooms, to complicated garbage chutes and sensitive spaces. Our Deep Cleaning team specializes in keeping high traffic, high touch areas sanitized and germ free to foster better building hygiene overall. Many people overlook rooms like their garbage room, yet this can be the heart of issues like pests and odors. No matter the mess, we have seen it all!

Not only can we get rid of unpleasant, musty smells – We kill it at the source! Most smells originate from odor-causing bacteria, which our specialized enzymes are designed to kill and keep away for up to 30 days! Once the source has been found and eliminated, we offer extra scenting services for those who wish to go the extra mile with their space and create an inviting, smell-good oasis!

We wish it were a blanket price, but with the many different spaces, services, and all around unknown variables of your unique situation its difficult to say. We invite you to submit an online inquiry, or give us a call, so we can offer a free quote based on your circumstances! We promise to answer you quickly!

Odor control is the process of removing unwanted smells at the source – be it odor-causing bacteria, dirty spaces/floors, etc. The purpose here is to eliminate the source of the odors to create a fresh, neutral environment. On the other hand, Scenting is an added service to provide your space or building with a pleasant, inviting smell for instant impressions that lasts up to 30 days.